Pest treatment safety information
Follow the instructions provided for your individual visit. The treatment record or technician will identify the product and method used at your property. The documents below are provided so that customers can find current product and safety information without relying on an old or broken link.
If you think a person or animal has swallowed bait or had a concerning exposure, seek urgent medical or veterinary advice and show the treatment record, product label or safety data sheet. Do not wait for symptoms. For non-urgent questions about our work, call 01704 213025.
Rat and mouse treatments
Rodent work may use traps or professional rodenticide secured in an appropriate bait point. Do not open, move or interfere with bait stations. Keep children, pets and other non-target animals away from treatment equipment and report any damage or disturbance to us.
- Roban Whole Wheat Bait (difenacoum): manufacturer safety data sheet (PDF).
- Tomcat 2 Rodenticide (brodifacoum), where stated on the treatment record: manufacturer safety data sheet (PDF).
Do not handle rodent droppings, dead rodents or exposed bait with bare hands. Follow the disposal and cleaning advice given for the property.
Wasp nest treatment: Vulcan P5 DP
Our current wasp treatment uses Vulcan P5 DP, a professional-use insecticidal dust containing permethrin 0.5% w/w (HSE No. 7334), where suitable for the job.
- Manufacturer product information
- Vulcan P5 DP safety data sheet (PDF)
- Vulcan P5 DP product label (PDF)
Do not touch deposited dust or block the nest entrance. Some wasps may return for a short period after treatment. Keep people and pets away from the entrance and call us if activity remains after 48 hours.
Flea and other crawling-insect treatments
Where the treatment record states SX Cyperforce 10% cypermethrin, use the SX Cyperforce product label (PDF) alongside the instructions supplied by the technician.
Residents, visitors and pets must remain out of treated areas until the product is dry; the current household guidance is approximately two hours. Once dry, avoid vacuuming or mopping treated areas for at least 10 days, preferably 14, unless the technician has given different written instructions. This prevents the residual treatment being removed too soon. Tell us if activity remains after the advised period so that the result can be assessed.
Ant treatments
Ant work may use a targeted professional bait. Do not touch, cover or clean away gel or bait placements. Keep children and pets away and follow the property-specific instructions.
Mole and grey squirrel trapping
Traps can cause injury if disturbed. Do not touch, uncover, move or trigger them. Prevent access by children, pets, residents, staff and visitors as far as reasonably practicable, and contact us if equipment has been disturbed or access conditions have changed.
Questions after a visit
Keep the treatment record and any instructions supplied at the property. If you cannot identify the product used, or a document link stops working, call 01704 213025 or contact us and we will provide the correct information for your treatment.